Portfolio > Business Processes Online

Client - Harcourts Group Ltd

The Harcourts Property Information System is a suite of custom web applications. It enables common business processes for users in branch offices distributed around Australia, New Zealand and Fiji.

To access the system, all the users need is a web browser, an internet connection and a secure login.

The System

The system is for real estate offices and agents to carry out the business of listing, renting and selling properties.

Features include:

• list property details, maintaining over 150 attributes per property via web forms
• allow public searching of listings
• automatic notification via email and text message of new properties matching user's criteria
• process sales information
• calculate commission splits
• carry out trust accounting processes
• export data to third party sites and applications.

Benefits

Choosing a custom web solution had the benefits of:

• a common means for carrying out business processes regardless of a branch user's location
• the public can view of some of the property data, delivered from a single data source
• Harcourts-specific business rules implemented easily
• flexibility - the system evolves all the time to meet new opportunities.